Client communication for auto shops, automated

Fill your shop without picking up the phone.

Save up to 2 hours a day on client communication. Customers book online and confirm, cancel or reschedule by text: booking, confirmations, changes, reminders.

No payment at signup · $1.99 / appt (then $0.99 from the 101st) · no commitment

Trusted by shops across Canada and the US
Google Calendar Outlook Shopmonkey Stripe
up to 2 ha day on client communication
+33%reviews & interactions
-35%no-shows
+18%retention lift
Measurable impact

Concrete results for your shop

Fill your shop without picking up the phone — here is what it changes in practice. Estimates based on typical independent auto-shop usage; your numbers may vary.

2 h/day

Up to 2 hours less on client communication

Online booking, confirmations, reminders, “vehicle ready” and follow-ups: Kairos runs client communication end to end. Save up to 2 hours a day, and stay on the shop floor.

Up to 2 h / day on client communication — size it to your volume
+33%

More Google reviews and interactions

After each service, Kairos asks the customer for a review at the right moment. You gain local visibility and trust, without chasing anyone.

E.g. 12 reviews/mo → +4/mo · ~48 more reviews per year
-35%

Fewer lost slots (no-shows)

Two-way SMS reminders: clients confirm, cancel or reschedule. Fewer empty bays, more realized revenue.

Typical shop: ~$2,000/mo recovered · ~$24,000/yr
+18%

Higher repeat-customer retention

Maintenance reminders, post-service follow-ups and targeted campaigns bring your clients back at the right time, before they go elsewhere.

E.g. 200 regular clients × 18% × $400 ≈ $14,400/yr recurring revenue

Illustrative estimates for ~150 appointments/mo (≈ 7 visits/day) and $400 average ticket. Adjust with the calculator below.

Calculate your impact

Drag the sliders to match your shop's volume.

7
400 $
13 h
on client communication / mo
≈ 35 min/day · ~150 hrs/yr
Estimated gains per year
33 840 $
No-show savings / yr25 200 $
Retention revenue / yr8 640 $
Estimated Kairos cost / month$1.99 for the first 100 appointments, then $0.99 — often passed on as a communication fee
$252 /mo
Capture these gains → Start for free

No training needed · ready in 2 minutes

Indicative estimates based on industry benchmarks, excluding taxes.

Features

Everything you need. Nothing you don't.

A communication layer that sits on top of your existing software, without replacing it.

24/7 online booking

Shareable link or embed on your site and Google listing.

Two-way SMS

Clients confirm, cancel or reschedule by text, and every reply lands back in Kairos.

Automated Google reviews

Post-service requests and reputation tracking.

Calendar & software sync

Google Calendar, Outlook and Shopmonkey in sync, with no double entry.

Shop dashboard

Daily workload, KPIs and actions in one screen.

Usage-based billing

$1.99 per processed appointment (then $0.99 from the 101st). 0 appts = $0.

Virtual assistant

An AI assistant answers common questions and takes load off your team.

Marketing QR codes

QR codes for the shop or your materials to drive bookings and collect reviews.

Multilingual SMS (FR/EN/ES)

Messages go out in each customer's language: French, English or Spanish.

Social media reputation

Track and grow your reputation beyond Google, across your social channels.

Multi-station

Roll out Kairos across several stations in your shop, with no hassle.

Customer status page

Your customers follow the work and the estimated finish time, live.

The Kairos cycle

A single notification cycle can last 2 years

Kairos reaches every customer at the right moment, from the first reminder to months after the service. Always relevant, never spam. No one in the industry does this.

  1. Reminders & confirmation

    Before the appointment

    Customers confirm, cancel or reschedule by text. Zero calls.

  2. Real-time repair tracking

    During the repair

    Customers follow the work and the ETA, live.

  3. Vehicle ready

    When work is done

    Automatic notification the moment the vehicle is ready for pickup.

  4. Google reviews

    Right after the service

    Asked exactly when satisfaction is at its peak.

  5. Social media follow

    A few days later

    An invite to follow your shop and stay in touch.

  6. Seasonal follow-up

    Across the seasons

    Tires, A/C, winter prep: the right nudge each season.

  7. Service-based follow-up

    When maintenance is due

    Oil, brakes, service: a reminder tied to the vehicle's real cycle.

  8. Marketing communication

    Event-based

    Weather, news, opportunities: a message only when it's relevant.

Up to 2 years, no spam

Texts at the right moment, spread over months, never intrusive. Unheard of in the industry.

Product preview

A clear interface, built for the shop floor

Dashboard, online booking, appointments, calendars, Google reviews, campaigns, support: scroll through the real Kairos experience.

Kairos shop dashboard

Shop dashboard

A quick read on appointments, Google reputation and shop load.

Kairos online booking page

Online booking

Public booking page: your customers grab a slot 24/7, without calling.

Appointment management in Kairos

Appointments

Active cases, history, quick search and appointment status.

Creating an appointment in Kairos

New appointment

Quick creation: service, time slot and customer details.

Calendar with Google Calendar and Outlook sync

Calendars

Calendar view with Google Calendar and Outlook sync.

Google reviews tracking in Kairos

Google reviews

Google reputation, average rating, new reviews and monthly trend.

SMS reactivation campaigns in Kairos

Campaigns

Approved opportunities, SMS sends and per-campaign performance.

SMS analytics and virtual assistant in Kairos

SMS analytics

Send metrics, click rates and funnels, with the virtual assistant on hand.

Support and virtual assistant in Kairos

Support & assistant

Help, direct line and shortcuts to keep things moving.

Multi-station management in Kairos

Multi-workstation

Authorized stations, master / secondary logic and secure invites.

Walkthrough

See Kairos in action

A clear demo of the product and the Kairos experience. The video adapts to the visitor's language automatically.

Online booking in action

See how customers grab a slot without calling you.

SMS reminders that cut no-shows

Confirm, cancel or reschedule, all by text.

More Google reviews, automatically

Post-service requests after every job, in practice.

Watch the Kairos walkthrough

Presentation in French
A real shop day

A shop that stops picking up the phone

From booking to the Google review, Kairos automates client communication end to end. The technician stays on the floor — the phone stops ringing.

Customers book without calling

Online slots, 24/7, without going through the counter.

Confirmations, reminders and “vehicle ready”

SMS goes out at the right time. The customer confirms, cancels or reschedules on their own.

Follow-ups and reviews after the visit

Kairos reaches out at the right moment. You don't chase anyone by hand.

Watch the real-world case

Case study in French
Quick start

Up and running in 2 minutes

1

Register your shop

Your info is pre-filled via Google. Add a Stripe payment method, with no fee at signup.

2

Turn on automations

Booking, SMS reminders and Google reviews set up in a few clicks.

3

Run your shop

Kairos communicates. You lead the team and operations.

They use Kairos

What shops are saying

We really needed a tool to cut down time on the phone. Kairos did exactly that.

Eurocazza
Granby, QC

A tool that takes the load off and lets us focus on what matters most. Really impressive.

CSN Versatile
Québec

Kairos helps us get more reviews, a huge plus for our shop.

Garage Christian St-Pierre
Québec

The automatic client follow-ups Kairos handles are a goldmine for shops like ours.

Gregg's Auto Body
Minnesota, USA
Comparison

Kairos vs full management software

A lightweight, no-commitment communication layer, instead of a management system you pay for every month whether you use it or not.

Kairos
Full management software
Pricing model
Usage-based: $1.99/appt then $0.99, no commitment
Fixed subscription + annual contract
Commitment
None, cancel anytime
Annual contract
Setup
Live in 2 minutes
Migration and training
Your current software
Kept, Kairos plugs in
Replaced
Scope
Focused client communication
Full suite, often overkill
Multilingual SMS
FR / EN / ES
Often EN only
Hardware
Runs anywhere, no heavy setup
Often dedicated, heavy hardware
Support
24/7
Business hours, varies
Product evolution
Constantly improving
Heavy, infrequent updates
Auto shop software

Customer communication software built for auto repair shops

Mechanical, collision, tires, detailing: Kairos handles everything that happens between your customer and the shop.

Shop management software or customer communication software?

Auto shop management software runs the inside of the shop: work orders, parts, inventory, invoicing. It almost never talks to your customer. So the calls, confirmations, reminders and follow-ups all land back on the front counter. Kairos covers exactly that gap — customer communication — and plugs into the management software you already run, Shopmonkey or another ERP, with no migration and no double entry.

Kairos vs auto shop management software

Online booking, around the clock

Customers book from your Google Business Profile, your website or a plain shareable link, even when the shop is closed. Kairos only offers slots that are genuinely available: it accounts for your bays, each service's typical duration, vehicles dropped off for several days and your target fill rate. No more phone bookings that never fit the day.

Online booking for auto shops, in detail

SMS reminders your customers can reply to

Confirmation, reminder before the appointment, repair progress, vehicle-ready alert, Google review request, seasonal follow-up: every message goes out at the right moment. And the customer can answer — YES to confirm, NO to cancel, RESCHEDULE to pick another slot. Their reply lands straight in Kairos, with nobody picking up the phone.

SMS appointment reminders, in detail

Every trade in the shop, across Canada and the US

General mechanical, collision, tires, paint, detailing, window tint, PPF, wrap, rust proofing: durations, slots and SMS scenarios adapt to each service. Messages go out in English, French or Spanish depending on the customer, in the shop's own time zone, and respect consent and STOP opt-outs. Shops run Kairos across Quebec, Canada and the United States.

Pricing

Pricing aligned with real activity

$1.99 per processed appointment for the first 100 in the period, then $0.99. Many shops pass it on as a small communication fee, so Kairos costs them next to nothing.

Pay-as-you-go

$1.99 for the first 100 appointments, then $0.99
Monthly billing via Stripe
No payment at signup
Cancel anytime
Web version + extension included
FAQ

Frequently asked questions

Does Kairos replace my shop management software?

No. Kairos is a customer communication layer: online booking, two-way SMS and Google reviews. It plugs into Shopmonkey or your ERP instead of replacing it.

Is Kairos an auto shop management software?

No, and that is deliberate. Shop management software (a DMS or ERP) runs work orders, inventory, parts and invoicing. Kairos covers what those systems handle poorly: customer communication — online booking, confirmations, SMS reminders, vehicle-ready alerts, Google reviews and follow-ups. If you are shopping for auto repair shop software because the phone never stops ringing, Kairos is usually what you need, not a full migration.

Does Kairos integrate with Shopmonkey and my calendar?

Yes. Kairos syncs with Shopmonkey, Google Calendar and Outlook, with no double entry. Appointments, availability and customer records stay consistent across tools.

How long does setup take?

A few minutes. Sign up with Google, set your services and their typical durations, and your first SMS reminders go out automatically. No data migration, no training.

Does Kairos work for collision, tires or detailing?

Yes. Kairos covers general mechanical, collision, tires, paint, detailing, window tint, PPF, wrap and rust proofing. Durations, slots and SMS scenarios adapt to each service type, including vehicles dropped off for several days.

Is Kairos available outside Quebec?

Yes. Kairos is used by shops across Canada and the United States. SMS go out in English, French or Spanish based on each customer's language, and sending respects the shop's local time zone.

Are the SMS compliant?

Yes. Kairos only texts customers who have given consent, handles STOP opt-outs automatically, respects an 8 a.m. to 9 p.m. local sending window and enforces a minimum delay between two non-transactional messages.

How are the savings figures calculated?

They are estimates based on industry benchmarks: 15% average no-show rate, a 35% reduction, +33% reviews, +18% retention. The “up to 2 hours a day” figure is the customer communication time you get back, scaled to your volume. Use the calculator for your own numbers.

Do I need to install an extension?

No. The web version runs in any browser, on desktop, tablet or phone. The Chrome/Edge extension is optional, for one-click access from your ERP.

How much does Kairos cost?

$1.99 per processed appointment for the first 100 in the billing period, then $0.99. Billed monthly via Stripe. No payment at signup, 15-day trial, no commitment.

Trusted by shops in Canada and the United States

Ready to get back up to 2 hours a day on client communication?

Launch Kairos for free. Client communication shouldn't be your job anymore.

  • Works anywhere
  • Ready in 2 minutes
  • Cancel anytime